Effective Communication Skills for Better Workplace Relationships
May 30 2023
Effective communication forms the basis of successful relationships but involves more than speaking or listening well. To communicate effectively you must adapt in response to particular people and situations and this requires a willingness to develop your self-awareness and people skills over time.
This course will equip you with the skills to communicate with confidence and improve your workplace relationships through an increased understanding of yourself and others.
Learning Outcomes
- Increased self-awareness of your approach and the impact of that approach on others
- Understand your communication style and how you can adapt it to work more effectively with others
- Identify and remove barriers to effective communication
- Manage your non-verbal signals to enhance your communication
- Practice key techniques that will help you listen more effectively
- Develop in depth questioning skills and get the information you want and need
- Understand the impact that positive and negative language can have on others and how to get a favourable outcome
- Use influencing language to gain attention and commitment
- Be more assertive and proactive in giving and receiving feedback
- Increased in approaching challenging situations and conversations and strive for win-win outcomes
Program Details
Time: 9.00am – 4.00pm
Location: Kooyong Lawn Tennis Club,
489 Glenferrie Rd, Kooyong VIC 3144
Contact: 1300t2talk or info@time2talk.com.au
