communication 

Effective Communication Skills For Better Workplace Relationships

Effective communication forms the basis of successful relationships, and involves more than speaking or listening well. This course will equip you with the skills to communicate with confidence and improve your workplace relationships through an increased understanding of yourself and others.

Giving & Receiving Feedback

Managing performance and giving feedback is critical for continual improvement. This workshop is focused on feedback and performance improvement that will give participants the confidence to deliver feedback to their peers, managers, and direct reports. Providing a robust feedback structure, the workshop will assist to identify opportunities for feedback and to tailor their feedback to maximize team members’ potential. The workshop also explores how to make most out of the feedback we receive so that we can work towards developing and maintaining high performing teams.

Influencing & Engaging Your Stakeholders

This workshop will provide attendees with the skills to be able to effectively engage and influence their stakeholders by building stronger trust-based relationships. The tools, strategies and skills gained will assist with overcoming challenges by being more persuasive in all stakeholder interactions.

Presenting With Impact

In this workshop participants will explore how to use presentations to engage, motivate, and influence their stakeholders. Our experienced facilitators will provide structure, activities, and feedback so that each participant is able to bring their best to the crucial business skill of presenting to a group. Whether your audience is large, small, virtual or face to face this workshop will support your people to stand out.

Business Writing For Engagement

The Business Writing Skills workshop will equip participants with the foundational skills to develop and present a compelling case through written presentation. This workshop provides participants with the opportunity to gain helpful tools, strategies and tips to improve their business writing and to be able to influence, engage, and gain commitment from key stakeholders.

Managing Challenging Conversations

Managing conversations that are challenging, such as delivering difficult news, managing performance, providing feedback or gaining commitment for behaviour change can be difficult and sometimes awkward for many leaders. This workshop will support your people by providing skills, structures and mindsets to assist with assertive and empathetic management of challenging conversations to improve both personal and business outcomes.

Train The Trainer

This workshop will provide participants with foundational planning, training, coaching, and assessing skills to utilise on the job, and in training with their team members. The focus is on developing a highly interactive approach that encourages interaction and involvement.